Junior Sales Account Manager, Enterprise

Account Growth Cloud Solutions Consultative Selling CRM Management Customer Success Early Career Sales Enterprise Account Management ICT Solutions IT Sales Managed Services Mentorship Networking Pipeline Management Renewals & Upsell Sales Training Security

Key Responsibilities:

    1. Assist Senior and Senior Enterprise Account Managers with discovery, RFP responses, proposals, and presentations

    2. Contribute to new logo acquisition opportunities under mentorship

    3. Support smaller account deals to gain practical experience

    1. Maintain relationships for assigned accounts

    2. Execute account plans and identify upsell opportunities

    3. Own smaller renewals and targeted upsell campaigns to grow recurring revenue

    1. Collaborate with Pre-Sales and Delivery teams on solution briefs, pricing, and implementation timelines

    2. Monitor SLA adherence and coordinate escalations with Support teams

    3. Help drive improvements in customer satisfaction (CSAT)

    1. Keep CRM updated, qualify leads, and support accurate pipeline and forecast reporting

    2. Complete product, partner, and sales methodology training

    3. Shadow senior sellers on complex deals to build skills in consultative selling and lifecycle management

Qualifications:

  • Bachelor’s degree in Business, IT, Engineering, or related field

  • Strong written and verbal communication

  • Curiosity and basic commercial numeracy

  • Familiarity with Microsoft Office or similar tools

Preferred Experience:

  • New graduates welcome

  • Internships or campus projects in sales, IT, or customer service are advantageous

Soft Skills:

  • Coachable, resilient, and team-oriented

  • Customer-centric mindset

  • Willingness to learn and shadow senior sellers to develop consultative selling and solution coordination skills


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