Senior Sales Account Manager, Enterprise

Account Expansion Cloud Solutions Consultative Selling Cross-Functional Leadership Customer Success Enterprise Account Management Executive Stakeholder Management ICT Solutions IT Sales Managed Services Multi-Million Deals Networking Salesforce Security Strategic Sales TCO/ROI Modeling

Key Responsibilities:

    1. Own end-to-end pursuit of high-value enterprise logos

    2. Build and execute territory and account plans

    3. Drive upsell, cross-sell, renewals, and lifecycle monetization

    4. Embed customer success and SLA governance

    1. Architect integrated ICT proposals (infrastructure, cloud, networking, security, managed services)

    2. Collaborate with Pre‑Sales and Delivery teams to design solutions

    1. Lead RFP/RFI responses, pricing, contract negotiation, and deal closure

    2. Manage multi-year, multi-million-dollar deals while protecting margins

    3. Track KPIs: New Logo ARR, Expansion ARR, Quota attainment, Renewal rate, Pipeline coverage, Deal velocity, Gross margin, CSAT/NPS

    1. Coordinate with Professional Services, Support, Finance, and partners to ensure delivery and resolve escalations

    2. Represent LTDC in executive briefings, client workshops, and industry events

    3. Demonstrate pipeline hygiene, forecast accuracy, and cross-team collaboration

Qualifications:

  • Bachelor’s degree in Business, IT, or Engineering

  • ITIL, PMP, or relevant vendor certifications preferred

  • Consultative selling and executive stakeholder management

  • Complex negotiations and TCO/ROI modeling

  • Salesforce proficiency

Preferred Experience:

  • 8+ years in enterprise IT sales or account management

  • Proven success in private sector and managed services deals

  • Ability to lead multi-stakeholder, strategic deals

Soft Skills:

  • Strategic, resilient, collaborative, and delivery-oriented

  • Strong communication and influencing skills

  • Ability to drive cross-functional coordination and client engagement


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